Gen North are looking for a Business Administration Apprentice to support finance, HR, marketing, governance and business operations whilst completing a Level 3 apprenticeship. This is a great opportunity to gain valuable skills and experience within a supportive professional environment.
Overview
What you’ll do at work
Job Purpose
- To support the operational and administrative functions of GenNorth while developing knowledge and experience through a Business Administration Level 3 Apprenticeship programme.
- To provide administrative support across finance, HR, marketing, governance and general business operations within a varied and supportive professional services environment.
- To develop professional skills, knowledge and workplace experience through practical learning, formal training and apprenticeship coursework.
Key Accountabilities
Executive & Administrative Support
- Support diary scheduling and meeting coordination.
- Assist with inbox management and administration tasks where appropriate.
- Take meeting notes and track actions.
- Update employee benefit systems with new starter information.
Finance Administration Support
- Input invoices into finance systems.
- Support expense tracking and administration.
- Assist with payment chasing activities.
- Prepare monthly client invoices for Directors and senior staff.
- Maintain mileage and expense records as required.
HR & Office Administration
- Maintain staff records including leave and training logs.
- Assist with onboarding documentation and administration.
- Order office supplies and maintain office resources.
- Support staff wellbeing, engagement and internal communications activities.
- Coordinate staff meeting administration.
Marketing & Client Support
- Draft LinkedIn posts from internal briefs.
- Upload website content updates.
- Format reports, presentations and client documents.
- Support the preparation of highlight reports and business documents.
General Operations & Governance Support
- Maintain templates, shared folders and document libraries.
- Support event coordination and operational administration.
- Assist with reporting and general administration tasks.
- Support Cyber Essentials and ISO administration activities.
- Maintain competency matrices, asset registers and supplier records.
- Maintain driving licence, insurance and DSE assessment records.
- Attend apprenticeship training sessions and complete coursework within agreed timescales.
- Work towards successful completion of the Business Administration Apprenticeship qualification.
- Apply learning from the apprenticeship programme within day-to-day responsibilities.
Dimensions of the job
- Develop professional administration and operational skills within a supportive working environment.
- Support the smooth running of business operations through effective administration and coordination.
- Represent the GenNorth brand professionally in all interactions.
- Contribute positively to team culture, collaboration and continuous improvement initiatives.
About the Employer
GenNorth is a socially conscious business, focused on generating a sustainable future for people, place, communities and organisations. With a clear vision to be a force for good, we offer a range of consultancy services to create value and opportunity through the provision of sound advice, to enable clients to make a positive and sustainable contribution to the built environment and social infrastructure.
Things to Consider
- Commitment to contribute to social and environmental initiatives within GenNorth and specific KPI’s that will be agreed as part of annual goals.
- Commitment to ongoing learning and professional development.
- You will be required to occasionally travel to another office in the North East, all expenses will be reimbursed.


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