Parents and Carers

Contact Us

Attendance line: 0800 652 0335

Students should call this number if they are unable to attend college, providing their student ID number, reason for absence and their tutor’s name.

General enquiries: 0113 386 1997

Email: contact@leedscitycollege.ac.uk

Contact: leedscitycollege.ac.uk/contact

Welcome to Leeds City College

We look forward to seeing all our students develop and pursue their passions during their time with us.

These pages give you some information about college life and is the same information all our students receive during their time with us.

We have high expectations of our students and are committed to developing their skills and preparing them for their future careers.

By working together we can support students to ensure they access all the opportunities available.

Useful links

What makes our college a community?

We have high expectations of our students and in turn we hold ourselves to high expectations. All students receive a copy of these at the start of their time with us.

Punctuality and full attendance of classes is key to students getting the most out of their time at college.

If a student is unable to attend college, they are expected to call our attendance line on 0800 652 0335 and provide their student ID number, reason for absence and their tutor’s name.

Three female students sat down chatting
  • We will treat you with you with respect and kindness
  • We will listen to you and involve you
  • We will ensure that you have opportunities to develop yourself and build your future
  • We will be here for you
  • You will treat others with respect and kindness
  • You will be honest with yourself and others
  • You will take this opportunity to develop yourself and build your future
  • You will give yourself chance the to succeed by attending every lesson

Behaviours and Attitudes

Leeds City College provides a secure, welcoming and friendly learning environment where students feel safe, enjoy learning and can achieve their goals. We recognise that positive behaviour needs to be modelled and can be learned.
Our mission is to create learning environments where every student can reach their full potential. Our students are not just here to learn; they are here to develop, grow, and become active and respectful citizens. We always put student and staff safety and wellbeing at the heart of what we do.

  • Our values

    Our values

    • Inspiring
    • Passionate
    • Collaborative
    • Aspirational
    • Celebrate Individuality
    • Respectful

    Students can expect to be:

    • Included and respected
    • Inspired by your teachers
    • Influenced by inventive learning experiences
    • Informed of all the opportunities for you to get involved
    • Individuallysupported
    • Instrumental in change by being listened to in innovative learning environments
    • Supported in increasing your potential and making the progress that you are capable of!

    We will expect students to be:

    • In on time
    • Inclusive and respectful of all others
    • Inquisitive and take an active part in your learning
    • Involved in everything you can be – in and out of class
    • Independent
    • Influential by having a voice in college
    • Proactive, make incredible progress and be the best you can be.
  • ‘I’m in’

    We recognise that all staff and students are responsible for the culture in college, and we aim to create an inclusive culture through our ‘I’m in’ strategy. This is a policy that promotes:

    • Open and honest relationships and communication
    • A restorative approach
    • Cooperation, cohesion, de-escalation and mediation when resolving issues
    • Seeking positive outcomes

    In some cases, it may be necessary to follow the formal process for supporting behaviour, which is laid out in the policy. Our promise to parents and carers is to involve you in this process, as we recognise the importance of your contributions to supporting students. If students are under 18, or up to aged 25 with an Education Health Care Plan (EHCP).

    The ‘Promoting Positive Relationships and Supporting Behaviour Policy’ is for all Further Education students, including students of the University Centre, and will be applied equitably: that means that not every student will be treated the same, but that our approach will acknowledge the different support needs and experiences of our students.

  • Our ethos

    We have policies and practices in place to ensure that we have:

    • a culture of mutual respect, tolerance, democracy, individual liberty and shared expectations, consistent with British values
    • a safe learning environment for all members of the college community free from health and physical risks, bullying or harassment
    • an environment that is welcoming, friendly and supportive that promotes good attendance, punctuality and student progress both on campus, in work placements and online
    • an approach and response to behaviour which is based on recognising and overcoming, where possible, the ecological and environmental factors that affect students’ lives
  • Attendance and punctuality

    Our approach to improving attendance puts student experience at the centre. We recognise that absence represents one way that a student responds to their personal experiences, in and/or outside college. Our I’m IN Attendance and Punctuality Handbook outlines the attendance strategy and expectations, approaches to improving attendance, barriers to attendance and the processes for recording and monitoring attendance.

Feeling Safe

  • Behaviour not meeting expectations

    Whilst we strive to provide a safe environment with a welcoming and supportive culture, we recognise that students can sometimes behave in a way that does not meet expectations. Students will be made aware of the core expectations during induction, and reminded of these if they do not meet them.

    Behaviours that negatively impact others, including bullying, discrimination and threatening behaviour, will not be tolerated. By this we mean that action will be taken to repair harm, and provide students with the support to make positive changes so that these behaviours are not repeated.

  • Sexual harassment and sexual violence

    The college does not tolerate sexual harassment and sexual violence, and takes reports of this behaviour very seriously. It must never be ignored, and the victim will be offered support. It is the responsibility of all staff to create a culture of inclusivity, challenge and safety. We will use restorative approaches and mediation wherever appropriate.

    We have a clear process for dealing with sexual harassment outlined in our ‘Promoting Positive Relationships and Supporting Behaviour’ Policy. It will be dealt with by curriculum and safeguarding teams collaboratively, and may involve liaison with external agencies such as the Police or Children’s Social Work Services where appropriate. The college will take a victim-led approach, taking into consideration the alleged victim’s wishes and feelings. Children and young people who abuse others will be responded to in a way that meets their needs as well as protecting others within the college community through a multi-agency risk assessment.

    Students are encouraged to report any incidents of sexual harassment and violence, and can do so using the ‘report it’ button on the Student Safeguarding Page, or by speaking directly to a member of staff or the safeguarding team.

    We recognise that anyone can experience sexual harassment or violence. Females are more likely to experience sexual harassment and violence than males, but we must remember that males can still be victims. People from the LGBTQ+ community are significantly more likely to experience it than others, and people with disabilities are also disproportionately affected.

    If parents/carers have questions or concerns, they are welcome to contact the safeguarding team by email: safeguarding@leedscitycollege.ac.uk

    You can find more information about sexual harassment and violence in education settings in this government guidance.

    You can also find information and advice on Disrespect NoBody.

  • Stay Safe

    Leeds City College is a safe environment and we have procedures in place to ensure students have an enjoyable learning experience.

    The Stay Safe team is available to support students with any concerns. We take all concerns seriously, act upon them, and offer support through specialist services.

  • Safeguarding Introduction from Andrew Ottey, Head of Safeguarding

    How we are safeguarding our students

    Safeguarding covers anything that may pose a risk to the safety and wellbeing of an individual, this includes but is not limited to the following:

    • Physical abuse
    • Emotional abuse
    • Sexual abuse
    • Financial abuse
    • Neglect
    • Bullying (including cyber bullying)
    • Children missing education
    • Child sexual and criminal exploitation
    • Domestic abuse and violence
    • Drugs
    • Faith abuse
    • Honour based abuse
    • Gangs and youth violence
    • Self harm
    • Suicidal thoughts
    • Radicalisation
    • Online abuse

    As a college, we take measures to ensure that our safeguarding duty is being met. These measures include:

    • Having a clear policy and procedures in place
    • Having a team of specialist stay safe officers
    • Carrying out background checks on all employees
    • Encouraging staff and students to raise concerns
    • Taking all concerns seriously and acting upon them
    • Training all staff in safeguarding
    • Delivering tutorial sessions covering safeguarding topics

    You can view our safeguarding policy here: Luminate Safeguarding Children and Adults Policy 2023 – 2024

  • Report a concern

    If your child has concerns about themselves or a peer, please encourage them to contact the Stay Safe team or any staff member in person. Alternatively, they can report issues and concerns via the REPORT IT form here.

    If you have any safeguarding concerns about your child, don’t hesitate to contact one of the Stay Safe Officers via our confidential inbox: safeguarding@leedscitycollege.ac.uk

    If you need to report concerns about a staff member in relation to misconduct against your child, please contact zena.johnson-cawdron@luminate.ac.uk.

  • Emergency contacts

    Here at Leeds City College, safeguarding your children and looking after their wellbeing is our number one priority. In order for us to do this, it is important that we ensure your child’s emergency contact details are up to date, just in case we can’t get hold of them directly. If you have changed telephone numbers recently, or wish for another contact number to be added to your child’s record, please get in touch with the college by emailing contact@leedscitycollege.ac.uk so we can update the record.

  • Support during holidays

    There is support available for several safeguarding issues through the agencies below:

    Children’s Social Work Services
    Leeds – 0113 222 4403
    Bradford – 01274 437 500
    North Yorkshire – 01609 780 780

    Emergency Out of Hours Duty Team
    Leeds – 0113 535 0600
    Bradford – 01274 431 010
    North Yorkshire – 01609 780 780

    Crisis Line
    Leeds – 0113 378 3645
    Bradford – 01274 221 181
    North Yorkshire – 0800 561 0076

    Samaritans (depression/suicidal thoughts)
    Telephone – 116 123
    Email – jo@samaritans.org

    Forward Leeds (alcohol/drugs)
    Telephone – 0113 887 2477
    Email – info@forwardleeds.co.uk

    Childline (free and confidential helpline)
    Telephone – 0800 1111
    Website – www.childline.org.uk

    Karma Nirvana (honour-based abuse/forced marriage)
    Telephone – 0800 5999 247
    Email – info@karmanirvana.org.uk

    Leeds Domestic Violence Service
    Telephone – 0113 246 0401
    Email – hello@ldvs.uk

    CEOP: To report concerns around online abuse and exploitation
    Website – ceop.police.uk/safety-centre

    Report-it: Online service for reporting hate crimes
    Website – report-it.org.uk/your_police_force

    Black Minds Matter (free therapy access to mental health services for black individuals and families)
    Website – https://www.blackmindsmatteruk.com

    Mermaids UK (support for trans and gender-diverse youth)
    Website – https://mermaidsuk.org.uk

    Barnardos services (national LGBTQ+-friendly services across homelessness, mental health, abuse and more)
    Website – https://www.barnardos.org.uk/get-help

    Sane (national mental health charity with 24hr free emotional support)
    Telephone – 0300 304 7000
    Website – www.sane.org.uk

    North Yorkshire Mental Health Crisis Support
    Telephone – 0800 0516 171

    Hear to Help (emotional wellbeing support)
    Telephone – 01423 856 799

    Harrogate and Ripon Mind
    Telephone – 01423 503 335

    IDAS (domestic abuse services for North Yorkshire, York and Barnsley)
    Telephone – 03000 110 110
    Email – info@idas.org.uk
    Website – https://www.idas.org.uk

    You can view our safeguarding policy here: Luminate Safeguarding Children and Adults Policy 2021 – 2022

  • Staying Safe Online

    Together we can make sure it’s safe for every child to go online. We want to support parents and carers with online safety advice.

    The NSPCC have some useful guides to support parents and carers in keeping children safe online here.

    CEOP helps any child or young people under the age of 18 who is being pressured, forced or tricked into part in sexual activity of any kind. This can be something that has taken place either online or in ‘the real world’, or both. The CEOP Safety Centre has clear information and advice on what can be reported to CEOP, the reporting process and what will happen if you do decide to make a report. You can visit the CEOP Safety Centre and make a report directly to CEOP.

    For more information and support, visit the Parent Zone website here.

Student Life

We believe that our students are not just here to learn; they are here to develop, grow, and become active and respectful citizens.

We want students to have fun at college and we also offer trips and events, opportunities to gain social skills, increase confidence, improve communication, broaden their horizons, be inspired and lead healthier lives. There is more information about the current enrichment opportunities for students here.

LCC Business students sat round a table sharing ideas and taking notes

Planning for the future

We provide an impartial careers service to help students plan their future and achieve their career goals.

We offer drop-in sessions at Quarry Hill, Park Lane and Printworks campuses, open to all students, or students can book a careers guidance appointment by emailing studentadvice@leedscitycollege.ac.uk

We also plan a number of careers events throughout the year, such as the Higher Education Fair and jobs fairs.

All full-time students undertake work experience as part of their course either in the Leeds City Region or in a European country. This may be a substantial industry placement, European work placement, work taster, simulated work environment or social action project.

Students can speak to their tutor to find out what type of work experience they’ll be taking part in. If the work experience team is working with a student’s group, they will come to their class to deliver an information session and will work with students to either find a placement to match their interests or support students with finding their own placement.

Help for Students

  • Student Financial Support

    We believe that finance should never be a barrier to study. For students facing financial difficulties, there are a range of support options, including travel passes and meal cards.

    Visit the financial page for students aged 16-19

    Visit the financial page for students aged 19+

  • Wellbeing and Mental Health

    If something in a student’s life is causing them stress or they are struggling with their wellbeing or mental health, staff at college and our Wellbeing Team are here to provide support.

    Students can contact their tutor or a trusted member of staff for further support. Many of our staff have had mental health first aid training and will be equipped to respond to students requesting support with their wellbeing.

  • What support is on offer?

    The Wellbeing Team and the MindMate Support Team are on hand to provide and explore support for students who are experiencing difficulties with their wellbeing or mental health. These teams help students to explore the different options available to them.

    You can find out further information about the MindMate Support team via this link: https://www.mindmate.org.uk/im-a-young-person/mmst/

    This support may be in college or through an external organisation, such as their GP, The Market Place, or Leeds Mind. In college, students can also access brief wellbeing interventions and a period of mental health support or counselling by referring to the Wellbeing Team.

    The Wellbeing Team can assist when students are experiencing issues with low level anxiety or low mood, stress, sleep issues, low self-esteem, or difficulty managing emotions.

    Students should always be encouraged to make an appointment with a GP if they are experiencing an ongoing issue that is impacting on their day-to-day wellbeing for longer than 2 weeks. It can be difficult talking about your wellbeing but there are resources such as bit.ly/doc-ready to help you plan what to say.

    If a student would like to discuss their wellbeing and explore support available, they can access a drop-in to explore this with a member of staff. These run at campuses across college.

    For more information about drop-in times and locations, please contact wellbeing@leedscitycollege.ac.uk

    If a student would like to refer themselves to the Wellbeing Team, they can do so by accessing a drop-in or by filling in the referral in the following link: https://luminate-wellbeing.net/

    This will only be seen by the Wellbeing Team, unless there is a safety issue which other staff in the college are required to know.

    Please note that the Wellbeing Team is not a crisis service, and we will explore with the student if we are the most suitable support for them at the time.

    If a student is experiencing a mental health emergency and their life is at risk, or they are at immediate risk of seriously harming themselves, you must:

    • Call 111 for guidance, or 999 for an ambulance
    • Go straight to A&E, if you can
  • Child in Mind

    The series, Child in Mind, is presented by BBC Radio 4 presenter Claudia Hammond. In each 20-minute episode, she discusses an important issue in child and family mental health with an expert and a young person or parent.

    You can access this here: https://www.annafreud.org/parents-and-carers/child-in-mind/

  • Drop-ins

    Leeds City College runs drop-ins where students can access information/signposting/advice on mental health and wellbeing.

    If students would like some support or are worried about their mental health and wellbeing, they can attend a drop-in to have a chat about how they are feeling and find out what help is available.

    If a student would like to access the remote drop-in or have any questions about a drop-in, please contact the team by emailing: wellbeing@leedscitycollege.ac.uk

  • Support guides
  • Contact Information

    Coaching tutors are students’ first point of contact with any queries.

    If you need to speak directly to a member of the Student Life team, you can contact them directly using the email addresses below for the different departments.

FAQs

  • My young person is unsure what to study in their post-16 education?

    We understand that picking a subject to study post-16 can be a daunting decision.

    We recommend that students apply for subjects that they have an interest in. If your young person requires any guidance, they can use the National Careers Service website to take a quiz and research careers.

  • How can my young person book their interview?

    Following submission of a completed application, a member of our Admissions Team will invite the candidate to interview at the relevant campus. All invitations and information regarding bookings are sent via the email address on the application.

  • What can my young person expect at an interview?

    Our interviews are an opportunity for candidates to meet members of our Curriculum Team, discuss the course they have applied for, their career aspirations and if successful, receive an offer.

  • What should my young person wear for their interview?

    Candidates do not need to wear a suit to interview, however, we advise that they wear comfortable, smart dress appropriate for an educational setting.

  • What should my young person bring to their interview?

    We ask that your young person bring along either a recent school report or a copy of their qualifications, if applicable. Some course areas such as art may require candidates to bring a portfolio of work. Full details of what candidates should bring with them will be advised via email.

  • Can my young person apply for more than one course?

    Yes! They can apply for as many courses as they want up until enrolment, as well as attend multiple interviews in order to make their decision. They can, however, only enrol onto one course.

  • Can my young person accept more than one offer?

    Yes! They can accept more than one offer. Accepting an offer tells us that they accept the conditions of their offer and that they are still interested in being considered for a place on the course.

  • The course offered is different to the course my young person applied for?

    When your young person attends their interview, the curriculum team will discuss the course that they applied for. Through this discussion, the curriculum tutor may decide that there may be a more suitable Level or course for your young person’s academic level or interests.

  • What happens at enrolment?

    We will invite your young person to enrol in person to complete their journey in joining us. They will need to bring their exam results, National Insurance number and a form of ID. The Level of the course offered at interview will be reviewed at enrolment based on exam results and curriculum will enrol accordingly, if conditions are met. Your young person will then receive their start date and ID badge.

  • What should my young person do if they want to change course after they enrol?

    We are here to help and if you students want to change course they should discuss this with their tutor who will give them the best advice as to how to proceed.

  • What happens if my young person doesn’t get their predicted grades they were hoping for?

    Speak to us, we are here to help! When we made our offer we will have invited your young person to book an enrolment time. They should attend their enrolment slot and one of our curriculum team will help discuss their options and help them find the right course at the right level. It may be that they can take the course at a lower level, or study maths and English GCSEs alongside their offered course.

  • What days will my young person be in college?

    Timetables vary depending upon the course – these are finalised during enrolment.

  • How does my young person apply for a bursary?

    Once enrolled, students will receive a bursary form to complete and will be required to provide evidence of the household income to their School Admin team. Further information can be found on our website under Financial Support.

  • My young person wants to go to university. How many UCAS points is their course?

    The UCAS points students can receive depend on a variety of factors including the
    maximum available for a specific course, and the overall grade achieved at the end
    of that course.

    UCAS have a Points Calculator available on their website at www.ucas.com/ucas/tariff-calculator. You can use this online tool to check. The number of points that may be available for any course you are interested in.

    Some awarding bodies also publish UCAS points breakdowns on their websites, so you can check online or contact the organisation directly for more information. The full title of a course on our website or in our prospectus will usually include the name
    of the awarding body.