The Apprentice Customer Service / Admin Assistant will work as part of an established administrative team which provides extensive and wide-ranging functions in support of the Academy.
Overview
What you’ll do at work
- To be the outface of the promotion of the academy by welcoming all to the school
- Assist with admin duties as required by the admin team
- Assist in providing front-line contact duties that meet the Trust’s customer care standards, including telephone support and liaising with the Trust’s stakeholders and partners
- Assist with updating and maintaining records on the Academy’s Management Information System
- Process requisitions forms and raise purchase orders
- Order and monitoring stock supplies
- Maintain filing systems
- Sort and distribute incoming internal mail and dispatch outgoing mail
- Perform photocopying and other administrative tasks that contribute to an effective office
- Assist with preparing papers and meeting documentation, arranging meeting rooms and catering arrangements
- Assist with daily ordering and systems
- To undertake any other duties that are commensurate with the post
Relationships:
- The post holder will be required to work flexibly to deliver an efficient service
- There will be regular contact with pupils, colleagues, other members of staff, line manager and internal and external customers, therefore a positive outward facing approach is required at all times
- Standard Duties in all Trust Job Description
- Show a commitment to diversity, equal opportunities and anti-discriminatory practices
- Show a commitment to ensuring that children and young people learn in a safe environment
- Participate in relevant and appropriate training and development as required
About the Employer
Bramley Park Academy lies at the heart of our local community and we see ourselves at the central hub of a wider family – Wellspring Academy Trust. We strongly believe in “making a difference” and ensuring all, of our pupils have the best possible opportunities both at school and beyond.

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