We’re excited to have so many of you enrol onto our courses following results days. This does mean that it will take some time for us to get back to you so please don’t worry, we will reply to you as soon as we can.Find out more about enrolment
“So the tutors are great for a number of reasons – they’re casual, you don’t feel like you’re being forced to do anything that’s uncomfortable, they’re not strict, they’ll have a laugh with you if you want to and they know how to get stuff done when they need to if we’re on a bit of a time crunch, but they also know how to have a bit of fun and not put pressure on you – and they’re great, they’re always there to give you information if you need it for at-home tasks and they’re always on Google Hangouts to message you if you need anything and they get back to you really quickly.”
Rachel
“So the tutors are great for a number of reasons – they’re casual, you don’t feel like you’re being forced to do anything that’s uncomfortable, they’re not strict, they’ll have a laugh with you if you want to and they know how to get stuff done when they need to if we’re on a bit of a time crunch, but they also know how to have a bit of fun and not put pressure on you – and they’re great, they’re always there to give you information if you need it for at-home tasks and they’re always on Google Hangouts to message you if you need anything and they get back to you really quickly.”
Rachel
“Before I came to Leeds City College, I was in school, I was in such a bad way at school, skiving lessons all the time, teachers always on my case, getting kicked out numerous times almost. So I applied for here just hoping to get on a course, I got accepted – it was entry Level 3. Dave was my tutor and I couldn’t have asked for anyone better as a tutor, because he just helped me. He helped me with every regard, with Maths and English, workshop work, the theory side of the workshop work – telling me how everything is and showing me what’s what.”
Harrison
Did you know!
There were just under 3 million people employed in retail in 2018.
97.7% of our apprentices found our staff enthusiastic, knowledgeable and able to answer all relevant questions.
The average salary for a retail assistant is £14,665.
Course Information
Introduction
This programme allows students to work as a retailer. The role of a retailer involves assisting customers when they purchase products and services. Retails need a good understanding of the products sold and processing payments.
Overview
With this apprenticeship, you can work in a variety of shops and other retail establishments such as small boutiques, high street chains, supermarkets and department stores. Retailers need to be passionate about delivering a quality service that always aims to exceed customers’ expectations. Retailers experience direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.
Benefits and skills
Interacting with customers
Establishing a good rapport with customers
Delivering a sale service that meets customers’ needs
Influencing customers’ purchasing decisions
Using a variety of sales techniques
Matching products and services to customers’ needs
Responding to threats towards the brand and reporting them to
management
Entry requirements
The employer will agree entry requirements for these apprenticeships and
these will depend on the role that they are advertising.
Please check that you meet all essential criteria before
applying for a position, you can find the details of these on the full vacancy
description (links below). If you are unsure about this please contact the
Apprenticeship Recruitment Team on 0113 284 6464.
Available Apprenticeships and Progression options
Sales Assistant
As a sales assistant you will liaise with customers in all aspects of
retail sales.
Stockroom Assistant
As a stockroom assistant you will handling stock and deliveries. In
addition, you will receive, store and pick stock for the sales floor.
Progression opportunities
Below are some Leeds City College apprenticeships you could potentially
progress on to once you have completed this programme:
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