Retailer

Apprenticeship , Level 2
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Available at the following campuses:

What Our Students Say

“Because I’ve got autism and I’d sometimes have trouble understanding things – because I need stuff breaking down into detail and explaining to me in a perfect way, in a much more understanding way, I have tutors that understand me a bit more.”

Max

“When I first came I didn’t know anybody at the college but because it’s people you’re surrounded by and people with similar interests to you, you do make friends quickly and you make really close friendships with people because you’re listening to the same things and you’re going through the same things, and you can help each other as well.”

Eve

“Because I’ve got autism and I’d sometimes have trouble understanding things – because I need stuff breaking down into detail and explaining to me in a perfect way, in a much more understanding way, I have tutors that understand me a bit more.”

Max

Did you know!

  • There were just under 3 million people employed in retail in 2018.
  • 97.7% of our apprentices found our staff enthusiastic, knowledgeable and able to answer all relevant questions.
  • The average salary for a retail assistant is £14,665.

Course Information

Introduction

This programme allows students to work as a retailer. The role of a retailer involves assisting customers when they purchase products and services. Retails need a good understanding of the products sold and processing payments.

Overview

With this apprenticeship, you can work in a variety of shops and other retail establishments such as small boutiques, high street chains, supermarkets and department stores. Retailers need to be passionate about delivering a quality service that always aims to exceed customers’ expectations. Retailers experience direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.

Benefits and skills

  • Interacting with customers
  • Establishing a good rapport with customers
  • Delivering a sale service that meets customers’ needs
  • Influencing customers’ purchasing decisions
  • Using a variety of sales techniques
  • Matching products and services to customers’ needs
  • Responding to threats towards the brand and reporting them to management
  • Entry requirements

    The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.

    Please check that you meet all essential criteria before applying for a position, you can find the details of these on the full vacancy description (links below). If you are unsure about this please contact the Apprenticeship Recruitment Team on 0113 284 6464.

    Available Apprenticeships and Progression options

    Sales Assistant

    As a sales assistant you will liaise with customers in all aspects of retail sales.

    Stockroom Assistant

    As a stockroom assistant you will handling stock and deliveries. In addition, you will receive, store and pick stock for the sales floor.

    Progression opportunities

    Below are some Leeds City College apprenticeships you could potentially progress on to once you have completed this programme:

  • Retail Team Leader Apprenticeship Level 3
  • Team Leader/Supervisor Apprenticeship Level 3
  • Events Assistant Apprenticeship Level 3
  • Course details

    Study Type: Full time
    Course Code: 71804-01

    Please note that for all courses starting on 9th September, there will be an induction week, WC 2nd September.

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