Information Communication Technician

Apprenticeship , Level 3
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Available at the following campuses:

A shot of the Printworks buildings showing the new build with the old printing hall and the outside yard and grass with blue skies and white clouds

Printworks Campus

Typical job roles

  • First And Second Line Support Telecoms Technician
  • Cloud Technician
  • Communications Technician
  • Cyber Or Security Support
  • Data Centre Support Technician
  • First-Line Support Help Desk Support
  • Maintenance Support Technician
  • Network Field Operative
  • Network Support
  • Telecommunications Technician

Course Information

Introduction

ICT professionals manage and maintain IT and telecom systems, including hardware, software, and networks, to ensure smooth operation and support for an organisation’s information needs, both onsite and in the cloud.

Overview

Information Communication Technicians (ICT) work across all sectors and organisation sizes, ensuring optimal performance and maintenance of IT and telecommunications systems.They manage physical and virtual infrastructure, including hardware, software, networks, and cloud services, supporting business operations and decision-making. ICT roles involve installing, configuring, troubleshooting, and maintaining systems to maximise productivity and user experience.They interact with internal and external users, prioritise tasks, and escalate issues as needed. Specific roles include Support Technicians, Network Technicians, and Digital Communications Technicians, working in diverse environments from offices to field sites, ensuring secure, efficient, and reliable communications and IT services.

Entry requirements

The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.

Course details

Duration: 18 Months
Study Type: Full time
Course Code: 77567-01

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