Information Communication Technician

Apprenticeship , Level 3
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Available at the following campuses:

What Our Students Say

“Playing tournaments, for me, I think it helps me develop skills because mainly I don’t play tournament-based games, and in tournaments there’s very skilled players playing. So if I end up going against a really skilled player and lose, I can still learn from how they’ve played and try again. Support with everyone is great, we all get along, we’re all nice to each other and we all help whenever we can, and same with the tutors – they support us the best with how they are.”

Kai, eSports

“I’m in Games Design because I’ve been doing Computer Science since high school so Games Design felt like the right path for me to follow. Currently in class we’re working towards making our own game that focuses on things like story and adventure aspects as we’re creating weapons and levels to create a stealth and spy game. We get to be up and about and go a fair few different places – we’ve already been to the Royal Armories, taken photos of things and used those for our 3D models.”

Min, Games Development

“The course has helped me develop – I’ve been more social towards my team and other people. And it’s helped me develop my comms with more competitive gameplay. People in the course are very supportive of you and in the games they are helpful, give you comms and all that.”

Aaran, eSports

“If you’re somebody who likes art we’ve got concept art courses here. Also if you like audio we’ve got a lesson about that. It branches off, things like other different careers you can do with this class. It’s not exam based so you don’t have to worry about revising a lot, it’s coursework based so you finish some of the product portfolio, hand it in throughout the course.”

Joseph, Games Development

Course Information

Introduction

ICT professionals manage and maintain IT and telecom systems, including hardware, software, and networks, to ensure smooth operation and support for an organisation’s information needs, both onsite and in the cloud.

Overview

Information Communication Technicians (ICT) work across all sectors and organisation sizes, ensuring optimal performance and maintenance of IT and telecommunications systems.They manage physical and virtual infrastructure, including hardware, software, networks, and cloud services, supporting business operations and decision-making. ICT roles involve installing, configuring, troubleshooting, and maintaining systems to maximise productivity and user experience.They interact with internal and external users, prioritise tasks, and escalate issues as needed. Specific roles include Support Technicians, Network Technicians, and Digital Communications Technicians, working in diverse environments from offices to field sites, ensuring secure, efficient, and reliable communications and IT services.

Entry requirements

The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.

Course details

Duration: 18 Months
Study Type: Full time
Course Code: 77567-01

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