School of Business

Customer Service Practitioner Apprenticeship Level 2

This programme allows students to develop their skills as a customer service practitioner. The role of a customer service practitioner is to deliver h...

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Gateway Qualifications Level 2 Award In Progression

This qualification will be of particular benefit to those learners who:

  • Want to work in a new area
  • Are returning, or planning...

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  • Team Leader/Supervisor Apprenticeship Level 3

    This programme allows students to gain an understanding of a team leader/supervisor role. A team leader/supervisor is a first line management role wit...

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    About the School

    The School of Business prepares tomorrow’s leaders for careers where strategic thinking and business acumen are critical to success. Each dynamic course covers multiple business and finance disciplines, allowing students to understand all aspects of business. Students can build their knowledge in a purpose-built business space before exploring opportunities.

    MEET THE TEAM

    School of Buisness Introductions - Joe

    Jo Hoyle Fox
    Course Leader

    School of Buisness Introductions - Dianne

    Diane Flemming
    Deputy head

    School of Buisness Introductions - Christine

    Christine D’avoine
    Maths Teacher

    School of Buisness Introductions - Debbie Pearl

    Debbie Peart
    Business Teacher

    School of Buisness Introductions - Jaafar Abbas

    Jaafar Abbas
    Business Teacher

    School of Buisness Introductions - Matt Brown

    Matthew Brown
    Maths Teacher

    School of Buisness Introductions - Leandra Lake

    Leandra Lake
    Business Teacher

    School of Buisness Introductions - Arvinder Grewal

    Arvinder Grewal
    Business Teacher

    Facilities

    Printworks Campus

    Store Links

    Exam re-sit fees and textbooks for our 19+ management courses are available from the store.

    FAQs

    What courses do you offer?

    Level 2    Technical Certificate in Business Enterprise

    Key Topics:    Business enterprise environment, research & develop an idea, promote & finance an idea, pitching an idea

    Level 3    BTEC National in Business

    Key Topics:    Personal & Business Finance, Develop a Marketing Campaign, International Business, Pitching a Business Idea, Market Research, Civil Liability, Digital Marketing

    Level 3    Diploma in Business Studies

    Key Topics:    Business & Management Principles, contribute to innovation, manage non-financial resources; then a unit from Finance, Marketing, Leadership and Human Resources

    19+ Access to HE: Business

    This course covers the main subject areas of Finance, Marketing, Leadership, Operations, Human Resources

    What grades do I need to get?

    Level 2 Diploma in Business Level 2 Technical in Business Enterprise Level 3 BTEC National- Foundation Diploma Level 3 Diploma in Business
    4 GCSEs at Grade 3 including English Language & Maths (with resit for both English & Maths) 4 GCSEs at Grade 3, with English Language Grade 4 (with resit for Maths.) 5 GCSEs at Grade 4 including English Language & Maths 4 GCSEs at grade 4 including English Language; Maths min Grade 3 (with option to resit.)

    What can I do next?

    So this would depend on your goals. However, after the Level 2 Course you can progress to our Level 3 or apprenticeships or even employment. After the Level 3 courses, university is the most common route, or apprenticeships or starting work. 

    Equally, if you become 19 years of age after Level 2 or 3, our Access to HE qualification in Business becomes available as a potential route to university. There are plenty of opportunities and possibilities to consider.

    What careers could I progress to after completion these qualifications?

    All of our courses cover multiple aspects of business from marketing to HR so there are plenty of roles that you could progress to. These roles include: marketing director, finance manager, human resources manager, project manager, actuary, business consultant, chartered accountant, economist, statistician, e-commerce consultant or business owner.

    Does the college offer any financial support for students?

    Yes, students can apply for the college bursary which can pay for travel passes, college meals and trips. Students with children can also gain support with childcare to support their studies.

    Which campus is the School of Business based at?

    We are based at Printworks Campus.

    How many days do I have to be in?

    You will be in college on average over 3 days. The remaining time is made up of you studying, completing assignments and attending work experience programmes ranging from 1 day per week to full week blocks.

    Is there a uniform?

    The School of Business has no uniform, but we wear comfortable clothing – it’s not a fashion show and remember big coats/jackets have to be taken off in our classrooms…. so make sure you’re layered up!

    What times do sessions start?

    We generally start sessions at 9am…but there will be staggered start times on some days. You’ll  be given your timetable with sufficient time to plan your journey to Printworks Campus and organise work shifts.

    Will the college pay for my travel and lunch?

    If you meet the house household income criteria, yes you will be offered a travel card and lunch.

    How can I make new friends?

    The Students’ Union is one of the best in the country and regularly advertises events for you to attend. The start of each year there is an opportunity to attend the ‘Big Welcome’ event to meet other new students from across the college and other departments. Equally, many classes form friendship groups early on and socialise, both inside & outside of college.

    What if I don't get the entry grades?

    Don’t worry just bring in your grades – there are many options.

    Safeguarding

    We are committed to making sure all students and staff are protected from harm. All staff are trained in safeguarding and child protection and our dedicated safeguarding team is on hand for advice and support. Don’t stay silent, we are here for you.

    Apprenticeships

    School of Business

    Customer Service Practitioner Apprenticeship Level 2

    This programme allows students to develop their skills as a customer service practitioner. The role of a customer service practitioner is to deliver h...

    More information

    Team Leader/Supervisor Apprenticeship Level 3

    This programme allows students to gain an understanding of a team leader/supervisor role. A team leader/supervisor is a first line management role wit...

    More information

    Retailer Apprenticeship Level 2

    This programme allows students to work as a retailer. The role of a retailer involves assisting customers when they purchase products and services. Re...

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    Leeds City College