“When I first came I didn’t know anybody at the college but because it’s people you’re surrounded by and people with similar interests to you, you do make friends quickly and you make really close friendships with people because you’re listening to the same things and you’re going through the same things, and you can help each other as well.”
Eve
“So the tutors are great for a number of reasons – they’re casual, you don’t feel like you’re being forced to do anything that’s uncomfortable, they’re not strict, they’ll have a laugh with you if you want to and they know how to get stuff done when they need to if we’re on a bit of a time crunch, but they also know how to have a bit of fun and not put pressure on you – and they’re great, they’re always there to give you information if you need it for at-home tasks and they’re always on Google Hangouts to message you if you need anything and they get back to you really quickly.”
Rachel
“Because I’ve got autism and I’d sometimes have trouble understanding things – because I need stuff breaking down into detail and explaining to me in a perfect way, in a much more understanding way, I have tutors that understand me a bit more.”
Max
Course Information
Introduction
This qualification will be of particular benefit to those learners
who:
Want to work in a new area
Are returning, or planning to return, to work and are seeking to update
and/or add to their employment.
Overview
The qualification consists of a range of core units to provide opportunities for learners to develop skills in employability, learning to learn and personal development.
Who is this course for?
Adults who are 19+ who are either unemployed or on an income under £23,400.
Course units/modules
Improving own learning performance
Team building
Personal Development
Benefits and skills
To complete a Customer Service Level 2 Apprenticeship or gain employment
Entry requirements
No prior qualifications are required but it would be desirable to have a Level 1 qualification.
Available Apprenticeships and Progression options
To complete a Customer Service Level 2 Apprenticeship.
Employment in Business Admin or Customer Service or Retail.
Assessment types
This qualification will be assessed through a portfolio of evidence.
Course details
Duration: One day a week over 10 weeks
Study Type: Part time
Course Code: 89316-01
Please note that for all courses starting on 9th September, there will be an induction week, WC 2nd September.
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