Principles of Team Leading TQUK Level 2
Whether you strive to head up a future team or want to get promoted in an existing job, this flexible course offers valuable tips, tools and knowledge in leadership and management.
Course Information
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Who is this course for?
Units / Modules
- Principles of Equality and Diversity in the Workplace
- How to Deliver Customer Service and Resolve Problems
- Principles of Managing Performance and Conflict in the Workplace
- Principles of Developing Relationships with Colleagues
- Health and Safety in the Workplace
- Handling Information and Mail
Benefits / Skills
- Strong knowledge of team leadership
- A detailed understanding of customer service and conflict resolution
- Employee and workplace legislation
- Gain knowledge in health and safety
- Become equipped with the tools and knowledge needed for entry-level and senior management roles
- Become familiar with different leadership scenarios and strategiesImprove your communication, organisational and team-working skills
Entry Requirements
Career Progression
Progression may include Level 3 courses, an apprenticeship or relevant employmentSimilar Courses
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More infoCourse Details
Duration
36 weeks (part-time), 5 hours per week
Study Type
Part time
Start Date
12/09/2022
Course Code
78036-01
Course Facts

This course is Part time and one day per week

This course could lead to promotion in the workplace.
