Introduction to Travel and Tourism

City and Guilds Diploma , Level 1
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Available at the following campuses:

What Our Students Say

I think I’ve really enjoyed the fact that I’ve had to make new friendships, especially because I didn’t know anyone coming in – but after the first few weeks I think I’ve adapted to it really well.

Dan

“So the tutors are great for a number of reasons – they’re casual, you don’t feel like you’re being forced to do anything that’s uncomfortable, they’re not strict, they’ll have a laugh with you if you want to and they know how to get stuff done when they need to if we’re on a bit of a time crunch, but they also know how to have a bit of fun and not put pressure on you – and they’re great, they’re always there to give you information if you need it for at-home tasks and they’re always on Google Hangouts to message you if you need anything and they get back to you really quickly.”

Rachel

“The decision that made me pick between here and other places was when I came to the open day everyone was just really friendly and open, and it just felt like a really welcoming environment to be in.”

Charli

Did you know!

  • English and maths will be built into your course if your grades are below 4
  • By 2024, the leisure and travel sector in Leeds is predicted to grow by 3.1%. (EMSI, 2019)

Course Information

Introduction

Are you ready for a career in the fast-paced travel and tourism industry? This course will give you a broad understanding of the different aspects of working in the industry, from the importance of customer service to the role and responsibilities of a resort representative and air cabin crew. You will also benefit from guest talks and a one week work placement.

Who is this course for?

If you’re in year 11 or 12 and are looking to take the next steps towards your career these courses are for you. Our vast selection of vocational courses span a range of subjects and combine academic study with practical skills. Study in industry standard facilities and use our industry links to prepare for progression.

Benefits and skills

  • Acquire interpersonal skills for the travel and tourism workplace.
  • Develop customer service and selling skills.
  • Plan a travel and tourism related event.
  • Understand travel and tourism support services.
  • Entry requirements

    GCSEs English - Grade 2 and Maths - Grade 2 or equivalent.

    Available apprenticeships and progression options

    Progression may include a relevant level 2 qualification or employment.

    Course details

    Duration: 1 year
    Start Date: 15/09/2025
    Fees (16-18): No fee
    Study Type: Full time
    Course Code: 89336-01

    Employment Statistics

    • Air travel assistants

      Average Salary
      £27,040
    • Travel agents

      Average Salary
      £21,320
    • Travel agency managers and proprietors

      Average Salary
      £36,400

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