What Our Students Say
Did you know!
- 61% of small businesses are using some form of cloud computing.
- 94.7% of apprentices found that our college induction was useful and provided them with the knowledge required for their course.
- The average salary for an infrastructure technician is £27,500.
Course Information
Introduction
This programme will involve setting up people on IT systems, providing support to colleagues and solving IT problems to help organisations run smoothly.
More about STEMOverview
As an apprentice, you will work towards becoming an infrastructure technician. An infrastructure technician provides support to internal and external customers, helping them to be productive when using technology to do their jobs. To do this, these technicians use tools to troubleshoot non-routine problems. Additionally, part of this role involves setting people up on systems, providing support and rectifying issues to maintain the organisation’s productivity.
Benefits and skills
Entry requirements
The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.
Please check that you meet all essential criteria before applying for a position, you can find the details of these on the full vacancy description (links below). If you are unsure about this please contact the Apprenticeship Recruitment Team on 0113 284 6464.Available Apprenticeships and Progression options
Help Desk Specialist
As a help desk specialist you will provide technical assistance and support for incoming queries and issues. In addition, you will train computer users, maintain daily performance of computer systems and run diagnostics programs to resolve problems. Network Support Technician As a network support technician you will design and install computer networks. In addition, you will troubleshoot system failures, test software, organise upgrade schedules and provide technical guidance. Progression opportunities Below are some Leeds City COllege apprenticeships you could potentially progress on to once you have completed this programme:
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