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Progression

Gateway Qualifications Award , Level 2
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Available at the following campuses:

A shot of the Printworks buildings showing the new build with the old printing hall and the outside yard and grass with blue skies and white clouds

Printworks Campus

What Our Students Say

“Because I’ve got autism and I’d sometimes have trouble understanding things – because I need stuff breaking down into detail and explaining to me in a perfect way, in a much more understanding way, I have tutors that understand me a bit more.”

Max

I think I’ve really enjoyed the fact that I’ve had to make new friendships, especially because I didn’t know anyone coming in – but after the first few weeks I think I’ve adapted to it really well.

Dan

“Because I’ve got autism and I’d sometimes have trouble understanding things – because I need stuff breaking down into detail and explaining to me in a perfect way, in a much more understanding way, I have tutors that understand me a bit more.”

Max

Course Information

Introduction

This qualification will be of particular benefit to those learners who:

  • Want to work in a new area
  • Are returning, or planning to return, to work and are seeking to update and/or add to their employment.

      • Overview

      The qualification consists of a range of core units to provide opportunities for learners to develop skills in employability, learning to learn and personal development.

      Who is this course for?

      Adults who are 19+ who are either unemployed or on an income under £23,400.

      Course units/modules

      • Improving own learning performance
      • Team building
      • Personal Development

      Benefits and skills

      To complete a Customer Service Level 2 Apprenticeship or gain employment

      Entry requirements

      No prior qualifications are required but it would be desirable to have a Level 1 qualification.

      Available Apprenticeships and Progression options

      To complete a Customer Service Level 2 Apprenticeship. Employment in Business Admin or Customer Service or Retail.

      Assessment types

      This qualification will be assessed through a portfolio of evidence.

      Course details

      Duration: One day a week over 10 weeks
      Study Type: Part time
      Course Code: 89316-01

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