Business Administrator Apprentice (Customer Service Level 2) – HEIGHT LIFT & SHIFT LIMITED (LS15 4LG)

Overview

Main tasks of job:

•             Purchase invoice processing

•             Sales invoice processing

•             Repair quote processing

•             Repair order processing

•             Planned maintenance visits processing

•             Maintenance of customer records

•             Maintenance of supplier records

•             Timely and accurate maintenance of company records

•             Provide general assistance to other members of the team                       where necessary

About the Employer

Height Lift & Shift Limited (HLS) is the trusted working at height partner for dozens of prestigious organisations. We’re committed to creating a supportive culture where we learn and grow together. As such, we’re committed to the following core values.

Things to Consider

● You can review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates. ● Candidate to check location and how would they get to work. ● Additional employee benefits based on service e.g. holidays, wellbeing allowance, team bonus.

Training to be Delivered

Training will be provided at our Printworks Campus in Leeds. The Apprentice will attend one day per week on day release to obtain a Customer Service Practitioner Level 2 Apprenticeship.

HLS will provide on-the-job training throughout your training period.

Knowledge, understanding and skills will be taught on the job.  An assessor from Leeds City College will visit you on a regular basis to complete your college work.

Functional Skills qualifications required (if not already achieved):

Level 1 Functional Skill in English

Level 1 Functional Skill in Maths

Level 1 Functional Skill in ICT

Employment Rights and Responsibilities

Personal Learning and Thinking Skills

Leeds city college training:

We will support and coach the apprentice through the apprenticeship standard.

We will carry out both curriculum and pastoral care.

The college assessor will oversee the teaching and learning around the knowledge, behaviours and skills elements of the standard, outlined on the learner and employer skills analysis.

We will manage the apprentice’s OneFile account ensuring targets, milestones and deadlines are achieved.