Business Administration Apprentice Level 3 – FRESH MANGO TECHNOLOGIES (UK) LTD (LS11 8LQ)

Overview

• Ensuring repeat orders / renewals of software, licenses, hosting, email, anti-virus are purchased and deployed in accordance with the appropriate renewal dates.
• Managing sales orders, goods inward and goods outward.
• Keeping customers fully informed on orders and technicians on-site.
• Sales and marketing administrative work.
• Bookkeeping (QBO).
• Invoicing.
• Credit Control – ensuring customers are paying in a timely manner.
• Purchasing – placing purchase orders and expediting deliveries.
• Banking.
• Maintaining office supplies, consumables, stock, cleanliness, tidiness. Ensure cleaner comes weekly.
• Managing all walk-ins professionally – suppliers, customers etc.
• Ensure all telephone calls and emails are answered promptly; informing relevant staff of requirements (e.g. support requests) soonest.
• Managing incoming and outgoing post.
• Updating the company CRM system with any support requests or Prospects from customers that you field and allocating to staff accordingly.
• Other office management activities as required in a busy office environment.

About the Employer

Fresh Mango Technologies provide Leeds IT Support to companies and businesses throughout the region. Our customers repeatedly tell us how much they value the importance of having a local IT provider. Well, we’re a Yorkshire company and proud of it!

Things to Consider

You can review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Training to be Delivered

Level 3 Business Administrator Apprenticeship Standard:

The Apprenticeship Training will follow a work-based learning model in which you will be based four days a week in the workplace and the one day at our Printworks Campus (Monday)
You will have monthly visits and progress reviews with your work-based assessor, who will guide and support you through your apprenticeship, off the job learning and preparation for end point assessment.