Apprentice – Operations Clerk – Economy Freight Services (LS12 6AJ)

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To work as part of a team, taking and processing bookings, liaising with specific customers and completing admin procedures.

  • To assist with bookings from receiving the enquiry to delivery of goods
  • To provide quotations to specific customers
  • Creating job files
  • To input information into the Companies Freight Forwarding database
  • To complete customs entries for specific customers
  • To liaise with, build and maintain relationships with customers
  • Keeping customers advised regarding the status of their shipments
  • To complete invoicing
  • To liaise with and report any issues to the Operations Co-ordinator
  • To undertake the postal duties for the company
  • Filing of the shipping documents and job files
  • To undertake any other duties deemed commensurate with the role of Operations Clerk

About the Employer

Economy Freight Services Ltd was established in 1973 and is a leading freight forwarder based in Leeds. We provide import and export services worldwide. We have a large client base covering the whole of the UK. We provide a full shipping package to all our clients including shipping their goods globally or domestically and completing the relevant documentation required.

Things to Consider

Please review the current Apprenticeship National Minimum Wage guide (ANMW):

Leeds, LS12 6AJ: reliably commute or plan to relocate before starting work (preferred)

Training to be Delivered

Units of study:

  • Understanding the organisation
  • Meeting regulations and legislation
  • Systems and resources
  • Product and service knowledge
  • Influencing skills
  • Personal organisation
  • Dealing with customer conflict and challenge
  • Developing self
  • Being open to feedback
  • Team working

Functional Skills qualifications:

  • Level 1 Functional Skill in English
  • Level 1 Functional Skill in Maths
  • Level 1 Functional Skill in ICT + Employment Rights and Responsibilities

Vacancy Details

Vacancy Location


Apprenticeship Level

Level 2

Employer Name

Economy Freight Services Ltd

Employer Address

Unit 7
Pavilion Business Park
Royds Hall Rd
Lower Wortley
LS12 6AJ

Expected Duration

16 Months

Working Week

Monday to Friday 9am – 5pm

Weekly Hours


Wage Amount

£168 Weekly

What You Need

Desired Qualifications

Good basic education including GCSE or equivalent in Maths & English

Desired Skills

  • To work well as part of a team
  • Ability to work accurately and methodically
  • Good numeracy and written skills
  • Good IT skills
  • A willingness to undertake training as deemed necessary

Personal Qualities

  • To work in a safe manner and comply with all Company Health and Safety Policies
  • Team Player contributing a positive effect to the office mood
  • To make positive contributions to the team
  • The ability to work under pressure

Future Prospects

There may be the possibility of a full time position at the end of the apprenticeship

Date Posted


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Did you know we have 541,720,573 resources at Leeds City College?

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