Apprentice Hospitality Team Member – MOSS AND MOOR LIMITED (LS29 7HQ)

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An an excellent opportunity at the purposeful, value-led, independent and family-owned business for an Apprentice Hospitality Team Member. This is a fantastic opportunity for the right candidate.

Overview

No experience necessary as this role involves onsite training and attending college one day per week.

Duties include:

  • Provide exemplary customer service
  • The ability to go the extra mile for our customers and their needs
  • Taking orders, handling payments
  • Serving drinks and food to customers
  • Clearing and cleaning tables
  • Adhering to standards of service set out by the front of house team

You must have:

  • Has a positive, can-do attitude
  • Works well in a busy, fast paced environment
  • Willingness to learn
  • Demonstrate knowledge on food safety and hygiene

About the Employer

We are a purposeful, value-led, independent and family-owned business with an aim to ‘Grow Together’. The Moss & Moor experience has been purposefully designed to be inclusive for all: an uplifting environment for the wellbeing of everyone.

Things to Consider

Please review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Training to be Delivered

Level 2 Hospitality Team Member.

  • Using clear and engaging communication
  • Perform activities to positively promote business and sales
  • How to handle payments, transactions, stock and packaging to minimise financial loss
  • Preparing and organising own work load
  • Promoting unique selling points of the business
  • Using technology in line with business need
  • Contributing in meetings
  • Work in a way that minimises the negative effects on the environment

Apprentices will also need to choose a specialism that fits within their job role, including:

  • Food and Beverage Service
  • Alcoholic Beverage Service
  • Barista
  • Food Production
  • Concierge and Guest Services
  • House-Keeping
  • Reception
  • Reservations
  • Conference and Events Operations.

Delivery Method:

This apprenticeship will be delivered through a mixture of a day release in college and work-based learning. Successful candidates will attend our Printworks Campus once a week to learn the skills/ knowledge required to be successful within this role. They will also receive a visit once a month in their place of work from their assessor, where delivery will take place on a one to one basis.

Vacancy Details

Vacancy Location

Ilkley

Apprenticeship Level

Level 2

Employer Name

MOSS AND MOOR LIMITED

Employer Address

Coutances Way
Ilkley
LS29 7HQ

Expected Duration

16 Months

Working Week

5 days over 7 days on a rota TBC

Weekly Hours

40.00

Wage Amount

£200.00 Weekly

What You Need

Desired Qualifications

GCSE maths, GCSE English (or equivalents)

Desired Skills

  • Good communication skills

Personal Qualities

  • Beyond skills we are looking for a person with heart and personality who has a real passion for hospitality, who wants to successfully grow & learn within the industry and has a can-do attitude
  • Willingness to learn
  • Enthusiastic
  • Trustworthy

Future Prospects

Progression for the right person.

Date Posted

2022-07-26

Leeds City College