Apprentice Customer Service Sales Administrator – HL Display (LS14 2LA)

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Looking for: Apprentice Customer Service Sales Admin

Overview

  • Check stock availability and confirm customers orders via email or EDI Change order dates on late manufacture lines
  • Create quotes for standard products
  • To enter onto Jeeves, competently and accurately, all allocated customer orders c the day they are received.
  • Check all customers purchase orders to ensure they are in line with HL policy.
  • Review and action promised delivery dates — communicating proactively with the customer.
  • Provide customers with quotations for standard products within 24 hours. To follow up on quotations not converted within one calendar month.
  • To maintain accurately permanent customer files.
  • To answer/respond to customer queries within one hour.
  • Answer the telephone in a professional and friendly manner at all times. Communicate via Teams meetings with internal Departments.
  • Process sample requests from Account Managers on the same day. Review delivery issues and issue requests for credit notes.
  • Attend bimonthly Key Account Meetings. Participate in department daily briefs.

About the Employer

Manufacturer of Point of Display equipment (products that display a price or pron a customers product), Supply all major UK retailers

Things to Consider

Public transport if not able to drive to work

Please review the current Apprenticeship National Minimum Wage guide (ANMW): https://www.gov.uk/national-minimum-wage-rates

Vacancy Details

Apprenticeship Level

Level 2

Employer Name

HL Display UK Ltd

Employer Address

Concept House
Victoria industrial Estate
Seacroft
Leeds
LS14 2LA

Weekly Hours

37.00

Wage Amount

16-18 = £14k-£16k 19-21 = £16k-£18k Yearly

What You Need

Desired Qualifications

GCSE Grade 4 or above

Desired Skills

Good communication skills

Personal Qualities

  • Pleasant manner
  • Team player
  • Eager to learn
  • Reliable and punctual

Future Prospects

Customer Services Sales Support

Date Posted

2022-07-27

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