Discover our Empowering Leaders courses

This course is aimed at current or aspiring managers who want to develop their personal effectiveness and professional capability. This unit focuses on the ways organisations operate, the application of management and leadership approaches and how management approaches can lead to improved performance.

By the end of this course, you will have honed your leadership and management skills, considering how you can improve your management approach. Progression may include other leadership courses such as Managing a Team to Achieve, Developing & Managing a Team and Understanding Leadership.

The ability to manage teams effectively is a critical skill for any manager. This unit is aimed at managers who would like to understand how to ensure their team communicates effectively and overcomes barriers to achievement. You will develop knowledge of the nature of teams in the workplace and how they can be managed to achieve results.

By the end of this course, you will have strengthened your knowledge of the intricacies of teams and how best to manage them for peak performance. Progression may include other courses such as Responding to Conflict, Managing Employee Relations or Leading and Motivating a Team.

The ability to respond effectively to conflicts and disagreements in the workplace is a fundamental skill for all managers. This unit is suitable for managers who would like to identify the typical causes of conflict and strategies to respond to conflict in a timely and professional manner.

By the end of this unit, you will have developed your understanding of typical workplace disagreements, how to identify conflict and how to reduce and address it. Progression may include other courses such as Managing Performance, Managing Conflict or Managing Employee Relations.

The ability to lead individuals and teams to success is one of the most important attributes of a good manager. This unit is aimed at managers and focuses on theoretical and practical approaches to developing, leading and managing teams. You will identify assessment techniques to assess team capabilities and for supporting, motivating and inspiring others.

By the end of this course, you will have refreshed your management skills and identified techniques to further develop your team. Progression may include other courses such as Managing a Team to Achieve, Principles of Management & Leadership, and Leading and Motivating a Team.

Managing performance of staff is essential to enhancing an organisation’s operations. This course is aimed at line managers and explores methods of rewarding high performing individuals while managing under-performance in a professional and supportive manner. This unit focuses on the impact of performance management on organisational achievement.

You will have strengthened your understanding of the importance of performance management and its impact on organisations, by the end of this course. Progression may include other courses such as Managing a Team to Achieve, Performance Management, and Leading and Motivating a Team.

Good relationships with staff are essential for an organisation’s success. This course is aimed at anyone who would like to learn more about working relationships. You will learn how to build, plan and develop positive work relationships that are sustainable. Additionally, you will study types and purposes of relationships and the skills required to overcome challenges.

By the end of this course, you will have developed your understanding and confidence with the management of employee relations. Progression may include other courses such as Employee Engagement, Responding to Conflict or Leading and Motivating a Team.

Engagement is about developing productive working relationships and a working environment where employees are willing to make the best use of their skills. This course is particularly suitable for team leaders and line managers who are hoping to develop employee engagement through motivating and inspiring their teams.

By the end of this course, you will have developed knowledge of employee engagement and how to encourage and engage individuals in your team. Progression may include courses such as Managing Employee Relations, Principles of Management & Leadership and Performance Management.

This course aims to provide the knowledge needed to understand discipline in the workplace including tribunals, grievances and disciplinary procedures, and monitoring discipline in the workplace. It is particularly useful for managers and team leaders. You will explore organisational policies and discipline monitoring techniques.

By the end of this course, you will have developed your understanding of the importance of discipline in the workplace and the different aspects of it. Progression may include courses such as Managing Conflict, Solving Problems and Making Decisions and Managing a Team to Achieve.

This course is ideal for anyone who currently works as a line manager or who is aspiring to become a line manager. You will gain the knowledge needed to understand the necessity of an induction process for new staff. You will also study the induction process as a whole and the effectiveness of it.

By the end of this course, you will have developed your understanding of the need for and benefits of an induction process. You will also have increased your confidence with implementing an induction for new staff. Progression may include courses such as Employee Engagement, Managing Employee Relations and Organising and Delegating.

This course is aimed at anyone who is currently leading a team or aspiring to become a manager. It will provide you with the essential knowledge needed to lead and motivate a team through effective communication and personal development. You will learn how to communicate a vision and strategy while motivating and developing a team.

By the end of this course, you will have developed your understanding of successful leadership and how management techniques can be utilised to get the most out of a team. Progression may include courses such as Employee Engagement, Developing & Managing a Team and Organising and Delegating.

This course is aimed at anyone working within a team environment and is particularly useful for managers who would like to learn how to confidently diffuse conflict. You will gain an understanding of what defines workplace conflict, suitable responses to conflict, cultural differences, different ego types, the behavioural cycle and more.

By the end of this course, you will have deepened your understanding of egos and different behaviours that may arise within the workplace. You should feel more confident with calmly resolving conflict. Progression may include courses such as Discipline in the Workplace, Responding to Conflict or Making Decisions.

If you are aspiring to become a manager or already acting as a team leader, this course is for you. You will develop delegation skills and learn about organisation in the workplace, allowing you to acquire the core skills required to deal with the weight and responsibilities that come with being a manager.

By the end of this course, you will understand the importance and benefits of delegation and will feel more comfortable with delegating tasks to team members. Progression may include courses such as Managing Performance, Leading and Motivating a Team, and Developing & Managing a Team.

If you are a line manager, team leader or manager responsible for operations and performance, this course is ideal for you. You will gain the knowledge of the core skills needed to manage performance and provide constructive feedback. You will also develop an understanding of the importance of performance management in the workplace.

By the end of this training, you will have developed a well-rounded understanding of performance management, its importance and how to successfully implement it. Progression may include courses such as Managing Performance, Planning and Allocating Work and Managing a Team to Achieve.

This training is aimed at current or aspiring line managers and team leaders who aim to improve their ability to allocate work. You will learn how to plan projects and monitor performance of individuals and a wider team. Additionally, you will develop the knowledge needed to effectively allocate work maximising resources and team capacity.

By the end of this training, you will have developed your organisational skills and will be able to look at the wider impact of work allocation on projects. Progression may include courses such as Managing Performance, Organising and Delegating, and Managing a Team to Achieve.

If you are a team or departmental leader, this course will allow you further strengthen the skills required to lead successfully. You will explore different leadership styles, developing an effective leadership style that allows you to drive success within your team. You will also identify the qualities of an inspiring and motivational leader.

By the end of this course, you will have considered your own approach to leadership and how you could apply new techniques to further your team’s growth. Progression may include courses such as Organising and Delegating, Leading and Motivating a Team, and Principles of Management & Leadership.

A key responsibility of line managers is to make decisions and problem-solve on behalf of team members, therefore this training is aimed at any senior working professional with line-management responsibilities. You will acquire planning techniques while learning how to investigate and analyse problems, using data to evaluate options.

By the end of this course, you will have developed your analytical and problem-solving skills with the added ability to confidently make decisions. Progression may include other courses such as Organising and Delegating, Responding to Conflict, and Discipline in the Workplace.