Understanding Retail Operations TQUK Certificate Level 2
If you would like to develop your understanding of retail operations and effective customer service, this course is for you. You will explore customer service principles and develop knowledge of conflict resolution, customer information, relationship building and communicating effectively with customers.
This course is fully online and is suitable for anyone over the age of 19 who
is working in or considering a career in retail. There are no formal entry
requirements or exams, you will instead be assessed by built-in activities.
Once you have applied, we will carry out a short skills assessment
and signpost to other courses if this is not the appropriate course for your
Benefits / Skills
- Flexible online delivery.
- No exams as assessments include activities.
- Study at your own pace.
- Support provided by dedicated tutors.
Career ProgressionProgression may include an apprenticeship, full-time study or employment.
TQUK Level 2 Certificate in Event Planning
This event planning course will introduce learners to the skills that are required to plan, organise and evaluate events by developing their skills an...More info
Food Safety in Catering/retail RQF HABC Level 2
This qualification provides learners with the knowledge and skills required to operate safely within food handling environments. It is specifically fo...More info
Jobs in this sectorLive data from the DoE's LMI API
Sales and retail assistantsAverage Salary
Managers and directors in retail and wholesaleAverage Salary
17820Jobs in the next 3 years.4%
Shopkeepers and proprietors u2013 wholesale and retailAverage Salary
3293Jobs in the next 3 years.2%
Retail cashiers and check-out operatorsAverage Salary
Merchandisers and window dressersAverage Salary
Sales supervisorsAverage Salary
Elementary sales occupations n.e.c.Average Salary
12Jobs in the next 3 years.0%
Sales related occupations n.e.c.Average Salary
Pharmacy and other dispensing assistantsAverage Salary
Business sales executivesAverage Salary
5311Jobs in the next 3 years.3%