Understanding Retail Operations TQUK Certificate Level 2
If you would like to develop your understanding of retail operations and effective customer service, this course is for you. You will explore customer service principles and develop knowledge of conflict resolution, customer information, relationship building and communicating effectively with customers.
Course Information
This course is fully online and is suitable for anyone over the age of 19 who
is working in or considering a career in retail. There are no formal entry
requirements or exams, you will instead be assessed by built-in activities.
Once you have applied, we will carry out a short skills assessment
and signpost to other courses if this is not the appropriate course for your
needs.
Gallery
YCTD Classroom
YCTD Classroom
YCTD Classroom
YCTD Classroom
YCTD Classroom
Benefits / Skills
- Flexible online delivery.
- No exams as assessments include activities.
- Study at your own pace.
- Support provided by dedicated tutors.
Entry Requirements
Career Progression
Progression may include an apprenticeship, full-time study or employment.Similar Courses
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More infoRegister Your Interest in Understanding Retail Operations TQUK Certificate Level 2
Enquire NowCourse Details
Duration
8-12 weeks
Study Type
Part time
Course Code
77524-01
Jobs in this sector
Live data from the DoE's LMI API-
Sales and retail assistants
Average Salary£22,880
-
Managers and directors in retail and wholesale
Average Salary£38,480
Future Recruitment17820
Jobs in the next 3 years.4% -
Shopkeepers and proprietors u2013 wholesale and retail
Average Salary£45,240
Future Recruitment3293
Jobs in the next 3 years.2% -
Retail cashiers and check-out operators
Average Salary£20,280
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Merchandisers and window dressers
Average Salary£24,960
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Sales supervisors
Average Salary£27,560
-
Elementary sales occupations n.e.c.
Average Salary£19,760
Future Recruitment12
Jobs in the next 3 years.0% -
Sales related occupations n.e.c.
Average Salary£26,000
-
Pharmacy and other dispensing assistants
Average Salary£21,320
-
Business sales executives
Average Salary£37,440
Future Recruitment5311
Jobs in the next 3 years.3%
