Understanding Retail Operations TQUK Certificate Level 2

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Campus

Park Lane Campus - A Block

If you would like to develop your understanding of retail operations and effective customer service, this course is for you. You will explore customer service principles and develop knowledge of conflict resolution, customer information, relationship building and communicating effectively with customers.

Course Information

This course is fully online and is suitable for anyone over the age of 19 who
is working in or considering a career in retail. There are no formal entry
requirements or exams, you will instead be assessed by built-in activities.


Once you have applied, we will carry out a short skills assessment
and signpost to other courses if this is not the appropriate course for your
needs.

Gallery

Benefits / Skills

  • Flexible online delivery.
  • No exams as assessments include activities.
  • Study at your own pace.
  • Support provided by dedicated tutors.

Entry Requirements

There are no formal entry requirements for this course but you will need basic English and IT skills.

Career Progression

Progression may include an apprenticeship, full-time study or employment.

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Register Your Interest in Understanding Retail Operations TQUK Certificate Level 2

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Course Details

Duration

8-12 weeks

Study Type

Part time

Course Code

77524-01

Jobs in this sector

Live data from the DoE's LMI API
  • Sales and retail assistants

    Average Salary
    £22,880
  • Managers and directors in retail and wholesale

    Average Salary
    £38,480
    2022
    452,435
    2025
    470,255
    Future Recruitment
    17820
    Jobs in the next 3 years.
    4%
  • Shopkeepers and proprietors u2013 wholesale and retail

    Average Salary
    £45,240
    2022
    151,947
    2025
    155,240
    Future Recruitment
    3293
    Jobs in the next 3 years.
    2%
  • Retail cashiers and check-out operators

    Average Salary
    £20,280
  • Merchandisers and window dressers

    Average Salary
    £24,960
  • Sales supervisors

    Average Salary
    £27,560
  • Elementary sales occupations n.e.c.

    Average Salary
    £19,760
    2022
    33,066
    2025
    33,078
    Future Recruitment
    12
    Jobs in the next 3 years.
    0%
  • Sales related occupations n.e.c.

    Average Salary
    £26,000
  • Pharmacy and other dispensing assistants

    Average Salary
    £21,320
  • Business sales executives

    Average Salary
    £37,440
    2022
    168,010
    2025
    173,321
    Future Recruitment
    5311
    Jobs in the next 3 years.
    3%
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