Travel and Tourism City & Guilds Diploma Level 2
Develop your knowledge of the vibrant travel and tourism industry and identify your specialism, whether that is working as a cabin crew member, in travel and tourism services, or as a resort representative. You will focus on strengthening your customer service skills and will benefit from industry visits, guest speakers, and a one week work placement.
Who is this course for?
Benefits / Skills
- Apply principles of customer service in hospitality, leisure, travel, and tourism.
- Develop customer service, interpersonal, and selling skills.
- Understand the roles of resort representatives and tourist information.
- Plan a travel and tourism event.
Career ProgressionProgression may include a relevant level 3 qualification, the European Work placement programme which leads to a season working overseas as a campsite courier/rep, or relevant employment.
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Course Fee (16-18)
Gain industry insight from our expert guest speakers, industry related visits, and valuable work experience opportunities.
By 2024, the leisure and travel sector in Leeds is predicted to grow by 3.1%. (EMSI, 2019)