Travel and Tourism City & Guilds Diploma Level 2

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Develop your knowledge of the vibrant travel and tourism industry and identify your specialism, whether that is working as a cabin crew member, in travel and tourism services, or as a resort representative. You will focus on strengthening your customer service skills and will benefit from industry visits, guest speakers, and a one week work placement.

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Who is this course for?

If you’re in year 11 or 12 and are looking to take the next steps towards your career these courses are for you. Our vast selection of vocational courses span a range of subjects and combine academic study with practical skills. Study in industry standard facilities and use our industry links to prepare for progression.

Benefits / Skills

  • Apply principles of customer service in hospitality, leisure, travel, and tourism.
  • Develop customer service, interpersonal, and selling skills.
  • Understand the roles of resort representatives and tourist information.
  • Plan a travel and tourism event.

Entry Requirements

A minimum of one GCSE at grade 4 preferable in English. A standard of literacy and numeracy supported by education equivalent to at least two GCSEs at grade 3 and one at grade 4, or a relevant level 1 qualification.

Career Progression

Progression may include a relevant level 3 qualification, the European Work placement programme which leads to a season working overseas as a campsite courier/rep, or relevant employment.

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Course Details

Duration

1 year

Study Type

Full time

Start Date

13/09/2021

Course Code

76640-01

Course Fee (16-18)

No fee

Course Facts

History

Gain industry insight from our expert guest speakers, industry related visits, and valuable work experience opportunities.

Labour Market

By 2024, the leisure and travel sector in Leeds is predicted to grow by 3.1%. (EMSI, 2019)

Student Testimonial

"I went to Greece on an international work placement and thoroughly enjoyed it. I learnt what it is like to live and work abroad, and this helped influence my decision about what job I would like in the future.” Sophie Appleyard | Travel & Tourism |I went to Greece on an international work placement and thoroughly enjoyed it. I learnt what it is like to live and work abroad, and this helped influence my decision about what job I would like in the future.” Sophie Appleyard | Travel & Tourism
School of Travel, Food & Drink
Leeds City College
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