Retailer Apprenticeship Level 2

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This programme allows students to work as a retailer. The role of a retailer involves assisting customers when they purchase products and services. Retails need a good understanding of the products sold and processing payments.

Course Information

With this apprenticeship, you can work in a variety of shops and other retail establishments such as small boutiques, high street chains, supermarkets and department stores. Retailers need to be passionate about delivering a quality service that always aims to exceed customers’ expectations. Retailers experience direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.


Benefits / Skills

  • Interacting with customers
  • Establishing a good rapport with customers
  • Delivering a sale service that meets customers’ needs
  • Influencing customers’ purchasing decisions
  • Using a variety of sales techniques
  • Matching products and services to customers’ needs
  • Responding to threats towards the brand and reporting them to management
  • Entry Requirements

    The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.

    Please check that you meet all essential criteria before applying for a position, you can find the details of these on the full vacancy description (links below). If you are unsure about this please contact the Apprenticeship Recruitment Team on 0113 284 6464.

    Career Progression

    Sales Assistant

    As a sales assistant you will liaise with customers in all aspects of retail sales.

    Stockroom Assistant

    As a stockroom assistant you will handling stock and deliveries. In addition, you will receive, store and pick stock for the sales floor.

    Progression opportunities

    Below are some Leeds City College apprenticeships you could potentially progress on to once you have completed this programme:

  • Retail Team Leader Apprenticeship Level 3
  • Team Leader/Supervisor Apprenticeship Level 3
  • Events Assistant Apprenticeship Level 3
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    Course Details

    Study Type

    Full time

    Course Code


    Course Facts


    There were just under 3 million people employed in retail in 2018.

    Extra Curriculum

    97.7% of our apprentices found our staff enthusiastic, knowledgeable and able to answer all relevant questions.

    Labour Market

    The average salary for a retail assistant is £14,665.

    Course FAQs

    What will an apprentice gain by the end of the programme?

    Apprentices will achieve a qualification which may vary depending on which apprenticeship they have completed. The main benefit for an apprentice is the work experience they gain and the majority and confidence that comes with that. Though there is no guarantee of a job at the end of an apprenticeship, many of our apprentices are kept on for permanent positions, a higher level apprenticeship, or further training by their employers.

    Will my child still have the opportunity to attend college?

    Each of our apprenticeships are delivered differently and have been tailored to the industry they are related to. Information on delivery can be seen on each course page under the delivery method section.

    School of Business
    Leeds City College
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