Retailer Apprenticeship Level 2

Enquire now

Change your preference

This programme allows students to work as a retailer. The role of a retailer involves assisting customers when they purchase products and services. Retails need a good understanding of the products sold and processing payments.

Course Information

With this apprenticeship, you can work in a variety of shops and other retail establishments such as small boutiques, high street chains, supermarkets and department stores. Retailers need to be passionate about delivering a quality service that always aims to exceed customers’ expectations. Retailers experience direct contact with a wide range of people and are motivated by completing a sale and knowing a customer is happy with their purchase.


Benefits / Skills

  • Interacting with customers
  • Establishing a good rapport with customers
  • Delivering a sale service that meets customers’ needs
  • Influencing customers’ purchasing decisions
  • Using a variety of sales techniques
  • Matching products and services to customers’ needs
  • Responding to threats towards the brand and reporting them to management
  • Entry Requirements

    The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.

    Please check that you meet all essential criteria before applying for a position, you can find the details of these on the full vacancy description (links below). If you are unsure about this please contact the Apprenticeship Recruitment Team on 0113 284 6464.

    Career Progression

    Sales Assistant

    As a sales assistant you will liaise with customers in all aspects of retail sales.

    Stockroom Assistant

    As a stockroom assistant you will handling stock and deliveries. In addition, you will receive, store and pick stock for the sales floor.

    Progression opportunities

    Below are some Leeds City College apprenticeships you could potentially progress on to once you have completed this programme:

  • Retail Team Leader Apprenticeship Level 3
  • Team Leader/Supervisor Apprenticeship Level 3
  • Events Assistant Apprenticeship Level 3
  • Similar Courses

    Marketing Apprenticeship Level 3

    This programme aims to develop students into marketers who can provide a well-rounded service to a company....

    More info

    Retail Team Leader Apprenticeship Level 3

    This programme will prepare you to become a retail team leader. Retail team leaders are essential to support managers with delivering exceptional cust...

    More info

    Marketing Apprenticeship Level 2

    This programme prepares students for a career within a marketing profession by building the skills and knowledge required to succeed. ...

    More info

    Course Details

    Study Type

    Full time

    Course Code


    Course Facts


    There were just under 3 million people employed in retail in 2018.

    Extra Curriculum

    97.7% of our apprentices found our staff enthusiastic, knowledgeable and able to answer all relevant questions.

    Labour Market

    The average salary for a retail assistant is £14,665.

    Course FAQs

    What is the difference between a standard and a framework?

    The standard was developed in-line with employers and focuses on the skills, knowledge and behaviour that a candidate needs to secure in the role. Frameworks are qualification- focused and are tailored around the aims of the awarding body. It can be confusing but your allocated business engagement advisor will find the right apprenticeship for your business.

    What happens if an apprentice goes on maternity leave or is off sick for a long period of time?

    If an apprentice is going to be off for a significant amount of time, we can put them on a break in learning that stops the apprenticeship at the point they got up to. They can then restart it when they are back in work. Further details on this can be discussed with your apprentice’s assessor.

    School of Business
    Leeds City College
    Did You Know?
    Did you know we have 541,720,573 resources at Leeds City College?

    Did you know we have 541,720,573 resources at Leeds City College?

    The resources include books, journals, e-books, videos, encyclopedias and more. These resources are the combined total number of resources at Joseph Priestley Centre, Beeston, Rothwell Centre, The Annexe, Printworks Campus and Park Lane Campus. We also have 12,277 e-books across Leeds City College libraries and more than 500,000 videos!

    Leeds City College