Retail Team Leader Apprenticeship Level 3
This programme will prepare you to become a retail team leader. Retail team leaders are essential to support managers with delivering exceptional customer service and a positive experience to customers. Retail team leaders may have to deputise for managers in their absence.
Benefits / Skills
Career ProgressionRetail Team Leader As a retail team leader you will assist with managing a team of colleagues to meet financial targets for the service. In addition, you will maintain the reputation of the brand with customers. Service Team Leader As a senior team leader you will lead and manage a team of people to create the best possible shopping experience for customers. In addition, you will provide clear directions to the team and have an in-depth knowledge of the products and services offered to ensure customer queries can be answered. Progression opportunities Below are some Leeds City College apprenticeships you could potentially progress on to once you have completed this programme: Retail Team Leader As a retail team leader you will assist with managing a team of colleagues to meet financial targets for the service. In addition, you will maintain the reputation of the brand with customers. Retail Team Leader As a retail team leader you will assist with managing a team of colleagues to meet financial targets for the service. In addition, you will maintain the reputation of the brand with customers.
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More than £381 billion was made through retail sales in 2018.
97.7% of our apprentices found our staff enthusiastic, knowledgeable and able to answer all relevant questions.
The average salary for a retail team leader is £16,250.
Is retail a stressful environment to work?
Roles within retail can tend to require constant effort and can be highly demanding for their employees. However, you will receive full training on how to prioritise tasks and strategies to minimise stress levels. Employers will also be aware that you are a trainee and will not throw you in at the deep end.
What do people enjoy most about being an apprentice?
The most enjoyable aspect for most of our apprentices is the work experience they gain while on the programme. For those used to theory-based lessons, they find it refreshing that the majority of the apprenticeship is practical training. They also like the fact that they are being paid for learning new skills!