NCFE Level 2 Diploma in Business Administration

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This is a one-year NCFE vocational qualification which is equivalent to two GCSEs. The course consists of five mandatory and two optional units. The qualification is internally assessed through different methods including assignments, observations, professional discussions and case studies. All of the evidence collected will be brought together in a digital portfolio. The course is aimed for progression into suitable work or apprenticeships whilst allowing the opportunity to resit English and/or Maths.

Course Information

This administration qualification has been carefully selected to provide you with an exciting real-world insight into the role of business administration. You will gain an understanding of various areas of business administration and will acquire high quality administrative skills. Administration areas covered during the course include document production, business communication, equality and diversity, and digital marketing. The course will cover all underpinning knowledge enabling you to work in a diverse range of administrative roles.


Who is this course for?

If you're interested in working in any area of business administration, this course is for you. The course covers a range of administration knowledge deemed essential by employers and combines academic study with practical skills. Study in industry standard facilities and use our industry links to prepare for progression.

Units / Modules

  • Unit 01 Principles of providing administrative services
  • Unit 02 Principles of business document production and information management
  • Unit 03 Understand communication in a business environment
  • Unit 04 Understand employer organisations
  • Unit 05 Understand how to develop working relationships with colleagues
  • Unit 06 Develop working relationships with colleagues
  • Unit 19 Store and retrieve information
  • Unit 20 Administer Finance
  • Unit 27 Health and Safety in a Business Environment
  • Unit 31 Develop a Presentation
  • Unit 32 Deliver a Presentation
  •  Unit 38 Spreadsheet Software
  • Unit 52 Principles of Digital Marketing

Benefits / Skills

  • Team working and independent learning
  • An appreciation for appropriate behaviour and dress
  • Appropriate interpersonal skills
  • Communicating with professional colleagues/peers and/or hierarchical seniors
  • Understanding how different roles and departments function within an organisation.

Entry Requirements

Four GCSEs at grade 3 or above including English and maths.

Career Progression

Progression may include an apprenticeship, or relevant employment.

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Course Details


One year full-time

Study Type

Full time

Start Date


Course Code


Course Fee (16-18)

No fee

Course Facts

Trips and Opportunities

You will learn in our purpose-built business space at our iconic Printworks Campus.

Extra Curriculum

‘I got a qualification recognised by the industry and developed my skills in planning, time management, and communication.’ - Nish Ahmed, Business

Labour Market

There are 43,900 jobs in Business Administration within Leeds. (Nomisweb, 2020)

School of Business
Leeds City College
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