Level 2 Retail Skills Diploma (NCFE)

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It’s an exciting time for the retail sector, which continues to evolve and grow following the impact of the digital revolution and the pandemic’s influence on our shopping habits. Many consumers now prefer shopping online to spending money in physical stores, and these habits have provided growth in areas such as warehousing and storage operation.

Course Information

This retail qualification offers learners the relevant skills, knowledge and
understanding required to succeed in a career in retail, including areas of
digital expertise.


It’s a job-ready qualification that requires learners to demonstrate the
skills and knowledge required when working in the industry, and is ideal for
those working in their first retail role or who wish to progress in their retail
career.

Who is this course for?

Anyone with an interest in working or progressing within the retail sector.

Units / Modules

Personal Development

  • Retail
  • Customer service
  • Digital expertise

Careers Workshops

  • Practical experience in retail

Tutorial and Wellbeing

  • To help your career progression

Enrichment

  • Increasing your employability skills

English and Maths

  • If you haven’t yet achieved a Grade 3 or equivalent, we have dedicated maths and English tutors who can help you do this alongside your course.

Benefits / Skills

  • You will develop your personal skills to help you progress to a higher level of study and gain future employment. Introduction to retail.
  • You will expand your experience through participating in classroom activities and studying different projects.
  • You will be provided with careers advice to help you progress in your chosen vocational area after completing the course.
  • You will achieve a Retail Skills NCFE Diploma Level 2.

Assessment Types

  • Portfolio of coursework showcasing knowledge.
  • Observations of abilities within the retail sector.

Entry Requirements

  • 3 GCSEs at grade 3 (previously Grade D) or equivalent.
  • A keen interest in developing enterprise and employability skills.
  • A successful interview.

Career Progression

  • Upon successfully completing this course, you can progress to further study at Leeds City College. For example, we offer Level 3 courses in Retail Skills Management and Customer Service – either of which may be of interest to you following your Level 2.
  • You could undertake an apprenticeship in your chosen vocational area.
  • Alternatively, you could choose to enter full-time or part-time employment – whichever you choose, you will be supported by the department and we can offer help and advice where needed.

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Course Details

Duration

1 Year

Study Type

Full time

Start Date

11/09/2023

Course Code

77484-01

Course Fee (16-18)

No fee

Jobs in this sector

Live data from the DoE's LMI API
  • Customer service occupations n.e.c.

    Average Salary
    £24,960
    2022
    338,460
    2025
    352,649
    Future Recruitment
    14189
    Jobs in the next 3 years.
    4%
  • Sales and retail assistants

    Average Salary
    £22,880
  • Customer service managers and supervisors

    Average Salary
    £34,320
    2022
    175,015
    2025
    182,353
    Future Recruitment
    7338
    Jobs in the next 3 years.
    4%
  • Business sales executives

    Average Salary
    £37,440
    2022
    168,010
    2025
    173,321
    Future Recruitment
    5311
    Jobs in the next 3 years.
    3%
  • Sales administrators

    Average Salary
    £24,960
  • Marketing and sales directors

    Average Salary
    £82,680
    2022
    224,486
    2025
    233,328
    Future Recruitment
    8842
    Jobs in the next 3 years.
    4%
  • Sales accounts and business development managers

    Average Salary
    £54,080
    2022
    504,814
    2025
    520,770
    Future Recruitment
    15956
    Jobs in the next 3 years.
    3%
  • Retail cashiers and check-out operators

    Average Salary
    £20,280
  • Sales supervisors

    Average Salary
    £27,560
  • Sales related occupations n.e.c.

    Average Salary
    £26,000

Course Facts

History

Our social media pages are run by our in-house Events team, and this is a great way to have a look at some of the things we do as a department.

Facebook: @lccenterpriseandevents

Facilities

Instagram: @lcc_eventsenterpriseemploy

Extra Curriculum

This course will be run with work experience opportunities within retail business across Leeds.

Events, Enterprise and Employability
Leeds City College
Leeds City College