Level 2 Customer Service
This course offers the opportunity to develop knowledge and understanding of
Customer Service whilst gaining practical customer service skills through
running live projects, increasing your employability and supporting your
progression. Assessment types: Combination of Coursework and External Assessment for the qualifications,
alongside regular assessment during lessons.
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Events, Enterprise and Employability
Events, Enterprise and Employability
Events, Enterprise and Employability
Who is this course for?
Benefits / Skills
- Develop knowledge and understanding of Customer Service
- Develop Customer Service skills through involvement in live projects
- Achieve NCFE Level 2 Certificate in Principles of Customer Service
- GCSE English and/or Maths will be studied on the course if not achieved at Grade 4
Entry Requirements
Career Progression
- Further study at Level 3
- Employment in Customer Service sector
- Apprenticeship
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More infoCourse Details
Duration
1 year
Study Type
Full time
Start Date
05/09/2022
Course Code
77423-01
Course Fee (16-18)
No fee
