Improvement Technician Level 3

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Improvement Technicians will be responsible for delivery and coaching of an improvement activity within an area of responsibility which is associated with Six Sigma methodologies. Apprentices work as an operational team to resolve problems, to prevent them reoccurring, engaging others and to support the improvement of performance.

Course Information

Improvement Technicians are responsible for delivery and coaching of improvement activity within an area of responsibility, often associated with Lean and Six Sigma methodologies. They can be found across all industry sectors and functions including automotive, banking, engineering, food products, IT, property, retail, telecoms etc.

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Who is this course for?

There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Co-ordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst.

Units / Modules

  • Team formation & leadership: improvement team roles and responsibilities in a change environment.
  • Self-Development: different sources for knowledge development.
  • Project management: project charter, gantt chart, reporting documentation, red amber green (rag) status, communication (verbal and non-Verbal channels) and implementation plans
  • Change management: roles of the manager and leader within change. influencing, reinforcement and coaching principles
  • Principles & methods: Six Sigma principles per iso13053 (international organisation for standardisation), interim containment actions, lean principles
  • Project selection & scope: selection matrix, scoping tree
  • Problem definition: exploratory data analysis, data collection planning, problem and goal statements
  • Process mapping & analysis: supplier input process output customer (sipoc), process mapping, value and waste analysis, performance metrics - Discrete data
  • Data acquisition for analysis: data stratification, sampling theory, data types, variation types and sources, data collection tools, operational definition and principles of measurement error
  • Basic statistics & measures: control charts - Discrete data

Benefits / Skills

To support an Apprentice to solve problems when working with data and to use different methodologies.

Entry Requirements

Either before or during the apprenticeship, apprentices will be required to achieve level 2 qualification in English and Maths

Career Progression

There are a variety of job titles associated with the occupation, these include, but are not limited to: Business Improvement Co-ordinator, Continuous Improvement Executive, Process Technician, Operational Excellence/Lean Engineer, Lean Six Sigma Yellow belt and Quality Control Analyst.

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Course Details

Study Type

Full time

Course Code

74464-01

Course Facts

Trips and Opportunities

This apprenticeship will require a portfolio of evidence

Attendance

A project

Facilities

And will be assessed by an Independent End Point Assessor

School of Business
Leeds City College
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