Hospitality Team Member Apprenticeship Level 2

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This programme allows students to work in the hospitality sector. Hospitality team members carry out a range of general and specialist roles within hospitality businesses, including bars, cafes, conference centres, restaurants and hotels.

Course Information

With this apprenticeship, you will work as a hospitality team member. You role will be varied and though you may identify a specialism, you will need to be ready to support the team across the business. You will develop excellent hospitality skills and knowledge of understanding customer needs and knowing how to match customers to the products and services offered within the business.


Benefits / Skills

  • Communicating clearly and in an engaging manner.
  • Performing activities to positively promote the business and sales
  • Handling payments, transactions, stock and packaging to minimise financial loss
  • Preparing and organising your workload
  • Promoting unique selling points of the business
  • Using technology in-line with business needs
  • Contributing in meetings
  • Working to minimise the negative effects of your work on the environment

    You will also need to choose a specialism that fits within your job role. A specialism could be food and beverage service, alcoholic beverage service, barista work, food production, concierge and guest services work, housekeeping, reception work, reservations or conference and events operations.
  • Entry Requirements

    The employer will agree entry requirements for these apprenticeships and these will depend on the role that they are advertising.

    Please check that you meet all essential criteria before applying for a position, you can find the details of these on the full vacancy description (links below). If you are unsure about this please contact the Apprenticeship Recruitment Team on 0113 284 6464.

    Career Progression


    As a barista you will welcome customers and determine their coffee interests and needs. In addition, you will educate customers by presenting and explaining the coffee drink menu. You will also prepare and sell coffees by following prescribed recipes.


    As a bartender you will prepare alcoholic or non-alcoholic beverage including cocktails and mocktails. In addition, you will interact with customers by taking orders and making recommendations from the menu.

    Progression opportunities

    Below are some Leeds City College apprenticeships you could potentially progress on to once you have completed this programme:

  • Hospitality Supervisor Apprenticeship Level 3
  • Production Chef Apprenticeship Level 2
  • Team Leader/Supervisor Apprenticeship Level 3
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    Course Details

    Study Type

    Full time

    Course Code


    Course Facts


    The revenue of the hospitality industry worldwide is estimated to be £684 billion.

    Extra Curriculum

    94.7% of apprentices found our that our college induction was useful and provided them with the knowledge required for their course.

    Labour Market

    The average salary for a Hospitality Manager is £25,413.

    Course FAQs

    What are apprenticeships?

    Apprenticeships are work-based training programmes designed around employer needs that combine a qualification and employment. This means that you’ll have the opportunity to develop your skills to match requirements through a mixture of on and off the job learning. Many employers now prioritise practical work experience when recruiting staff. By studying an apprenticeship, you get the best of both worlds, you can achieve a recognised qualification while gaining that all-important practical experience. Even better, you’ll earn a wage while working and studying, what’s not to like?

    How long do apprenticeships last?

    This will depend on the apprenticeship you want to complete. All of our apprenticeship course pages make it clear what the duration of the programme is, so please check these carefully.

    School of Travel, Food & Drink
    Leeds City College
    Leeds City College