Gateway Qualifications Level 2 Award In Progression

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This qualification will be of particular benefit to those learners who:

  • Want to work in a new area
  • Are returning, or planning to return, to work and are seeking to update and/or add to their employment.
    • Course Information

      The qualification consists of a range of core units to provide opportunities for learners to develop skills in employability, learning to learn and personal development.


      Who is this course for?

      Adults who are 19+ who are either unemployed or on an income under £23,400.

      Units / Modules

      • Improving own learning performance
      • Team building
      • Personal Development

      Benefits / Skills

      To complete a Customer Service Level 2 Apprenticeship or gain employment

      Assessment Types

      This qualification will be assessed through a portfolio of evidence.

      Entry Requirements

      No prior qualifications are required but it would be desirable to have a Level 1 qualification.

      Career Progression

      To complete a Customer Service Level 2 Apprenticeship. Employment in Business Admin or Customer Service or Retail.

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      Course Details


      One day a week over 10 weeks

      Study Type

      Part time

      Course Code


      School of Business
      Leeds City College
      Leeds City College