Digital Support Technician Apprentice – UX Global Ltd (LS18 5NY)

Overview

• This role is perfect for an individual interested in both software and hardware relating to digital signage technology
•  Gain awareness of how various CMS (Content Management Systems) work and be able to assist customers with any issues they may come across
• Learn how various hardware technologies work, including LED displays, tv screen systems and audio systems
• The role will sit between the technology team and senior account manager. The senior account manager looks after 2 major high-street names who are customers and use UXG services for various technologies
• A regular review of all customer displays ensuring they are online and if not ensure that any issues have been dealt with

About the Employer

Today, we use cutting-edge technology to enable retailers, developers, architects, specifiers, ad agencies, and others to create memorable and engaging customer and employee experiences for brands big and small. We have ISO9001 certification, demonstrating to our customers our commitment as a trusted supplier to quality products and service and making best practice the standard. From world-class theatres, large retailers, modern gyms, and airy car showrooms, to fashion shoe shops, co-working office spaces, and new-build developments, we’ve delivered projects across the retail, hospitality & leisure, construction & housebuilding, and corporate sectors. Our expert team of certified industry experts design, manufacture (including bespoke joinery of surrounds and frames), install, and maintain everything from digital wayfinding signage, large format LED displays, and media walls, to interactive retail kiosks, electronic shelf labels, and video conferencing facilities, with built-in AV and content management systems. We are truly passionate about the power and benefits of digital media display solutions from a commercial, environmental, and social perspective, and are always looking for new and innovative ways to bring our clients’ ideas to life in a way that can rapidly evolve with them.

Things to Consider

Please apply for the role as soon as possible, we are interviewing suitable candidates as and when we receive applications. Therefore, the role may close before the advertised closing date.

Training to be Delivered

• The successful candidate would receive a Level 3 apprenticeship in IT Technical Solutions
• The candidates base will be Leeds City College Printworks Campus
• Delivery of lessons are on-site and remote via Google Classrooms which would be 3 hours taught session per week with additional support sessions if required
• One to one session each month with an assessor every 10-12 weeks review with apprentice, Line Manager and Assessor