Business Administration Apprentice – THE HAIR DOCTOR/HAIR TRANSPLANT CLINICS LTD (LS17 8NB)

Overview

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Answering phone calls, taking messages and connecting calls to proper departments
• Following up on clients’ business communications, ordering and billing and tracking the organisation’s expenditure
• Invoicing clients, collecting company data and negotiating agreements with internal and external stakeholders
• Educating clients about company products and services and how to make a purchase
• Communicating with clients through fax and emails and building positive relationships with them
• Making employee travel arrangements and helping with minor technical issues
• Preparing documents through editing, printing and binding
• Preparing plans to help streamline and improve business operations

About the Employer

The company is associated with Leeds Private Hospital which The Hair Dr is part of. Leeds Private Hospital specialises in surgery from the neck upwards including face lifts. The Hair Dr is a private independent practice specialising in hair restoration and diagnostic services. We provide surgeon-led medical treatment to address both the physical and psychological symptoms of hair loss.

Training to be Delivered

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

LUMINATE EDUCATION GROUP

Your training course

Customer service practitioner

Equal to Level 2 (GCSE)

• Training will take place at Printworks Campus, Leeds.
• You will attend college one day per month