Overview
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
General administration duties including:
- Dealing with clients on the phone/in person and by email
- Preparing letters and invoices
- Dealing with client enquires and queries
- Managing the general mailbox email account
- Dealing with incoming and outgoing post
- Scanning and forwarding incoming post to the relevant team for action
- Franking the outgoing post and taking to the post box
- Assisting with the onboarding new clients including Anti Money
- Laundering checks
- Liaising with HMRC (both client and general queries)
- Preparing the meeting room for client meetings including providing client refreshments
- Managing office supplies and stationery and ordering where necessary
Introduction to Company Secretarial including:
- Confirmation Statements
- Company Formations (Full training provided)
- Assisting the wider team and providing administrative support where required
About the Employer
The SMH Group is a multi-disciplined professional services company which includes Chartered Accountants, Tax Advisers, Financial Planners and Legal professionals working across ten offices in the Yorkshire area. This is an opportunity to join an expanding Leeds Accountancy Practice who are looking to recruit an office administrator who can provide seamless, effective and proactive administrative support.
https://smh.group/bcl-accountants/ (opens in new tab)
Company benefits
Flexible working hours available on completion of probationary period (6 months). Annual leave purchase scheme (available on completion of probationary period). Birthday voucher. Free fruit, weekly Social events.
Training to be Delivered
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
LUMINATE EDUCATION GROUP
Your training course
Customer service practitioner (level 2)
Equal to GCSE
Course contents
Your training plan
- Customer Service Practitioner Level 2 Apprenticeship Standard
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