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Apprentice Business Administrator – Leeds City College (LS2 7LY)

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The post holder will offer a customer focused responsive and quality administrative service. The post holder will support the wider Apprenticeship Quality team in the maintenance of the enrolments, apprentice database, employer contracts, registers, audit and quality processes.

Overview

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The post holder will offer a customer focussed responsive and quality administrative service whilst ensuring efficient, accurate and timely processing of purchasing transactions. In particular, the post holder will support the wider Apprenticeship Quality team in the maintenance of the enrolments, apprentice database, employer contracts, registers, audit and quality processes. The post holder will, at all times, comply with LCC Group Financial Regulations and Apprenticeship Procedures and maintain a pro-active and diligent approach to fraud awareness.

Core Responsibilities:

  • Support and assist with the effective and efficient running of the quality within the apprenticeship team by assisting with funding & audit checks
  • Maintain the apprentice’s details within the MIS database, processing requests for new apprentices ensuring they are audit compliant for the Leeds City College Group, ensuring accurate input to prevent duplication and ensuring that employers’ financial and other information is accurate and authentic
  • To maintain student/apprentice data records including registers, ULNs, destinations/job outcomes, change requests and other reporting requests
  • Undertake general administrative and clerical tasks, including word processing, use of databases, purchase order processing, spreadsheets, email, photocopying, scanning and filing
  • Deal effectively and professionally with telephone and face-to-face enquiries from internal and external customers
  • Maintain and develop a robust filing system to support the team to locate documentation swiftly and efficiently
  • To support the Quality and Performance meetings with curriculum to drive quality within the provision
  • Be responsible for accurate inputting onto the Employers Digital account and working on other government systems
  • Support with the booking and locating venues for accommodation
  • To provide all aspects of apprenticeship and student administration such as production of letters, minutes of meetings, stock control, dealing face to face or other communicated queries
  • To support student enrolments within the Group and work with the central MIS/Marketing teams throughout main enrolment
  • To support relevant elements of the admissions process as identified including interviews, offers and taster days
  • To support the processing of DSATs, other data queries and regular data accuracy checks on a timely basis and corrections are compliant with funding rules
  • To carry out regular accuracy checks of all data within the Department as directed by the School Administration Leader and maintain data standards including adherence to the GDPR
  • To create requisitions for approval and onward submission to suppliers in accordance with procurement policy and procedures, and accurately record the receipt of goods in a timely and accurate manner
  • To liaise with line manager to support College events including parents’ evenings, open evening, and awards event

About the Employer

Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress.

Training to be Delivered

You will work towards a Customer Service Practitioner Level 2 Apprenticeship.

It would consist of a mixture of college and work-based learning. Successful candidates will attend Printworks Campus to learn the skills/knowledge required to be successful within this role. Training will be one day per week.

They will also receive a visit once a month in their place of work from their assessor, where delivery will take place on a one-to-one basis.

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Vacancy Details

Vacancy Location

LEEDS

Apprenticeship Level

Customer service practitioner (level 2) Equal to GCSE

Employer Name

LUMINATE EDUCATION GROUP

Employer Address

Eastgate Campus
7 Eastgate
Leeds
LS2 7LY

Expected Duration

1 Year 3 Months

Working Week

Monday to Friday, times to be confirmed at interview.

Weekly Hours

37 hours a week

Wage Amount

£12,480 to £22,308 a year

Desired Qualifications

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Desired Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Creative
  • Initiative
  • Non judgemental
  • Patience
  • Willingness to learn

Future Prospects

After this apprenticeship

May be a full-time opportunity within the group.

Date Posted

2024-08-27

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